The coil, the pan and the drain line
The blower compartment, the cooling coil, the drip pan and the condensate line are checked and cleared, because a line that keeps backing up will undo any cleaning within a season.
If the musty smell arrives a few seconds after the air conditioning kicks on, the growth is usually inside the system rather than in the room. Phoenix Mold Experts checks the coil, the drip pan, the condensate line and the supply side, then says plainly what is dirty and what is wet.
A cooling coil is wet every time it runs, and the pan under it drains through a narrow line that fills with dust during a Phoenix summer. Once that line backs up, the pan overflows and the cabinet, the platform and the drywall behind it stay wet for weeks.
The other half of the problem is what the blower does with it. Whatever is growing on a wet interior surface sits directly in the air path, which is why one system can make a whole house smell of a single closet.

The work is decided by what is found at the equipment, not by a set package. Phoenix Mold Experts shows you the wet or dirty parts first and prices the cleaning against them.
The blower compartment, the cooling coil, the drip pan and the condensate line are checked and cleared, because a line that keeps backing up will undo any cleaning within a season.
Grilles, boots and the first runs of duct are inspected and cleaned. Flexible duct with a wet, damaged liner cannot be cleaned and is quoted for replacement instead.
The materials around the equipment matter as much as the equipment. Wet drywall, a soaked platform or damp insulation is handled as a containment job, not wiped down.
Some of this is not cleaning work at all. A failed float switch, a cracked pan, a system that never dehumidifies properly or duct work that sweats because it sits in a superheated attic all need an air conditioning technician, and we will say so rather than clean around the problem. Coordinating that repair first is what keeps the result from being temporary.
Where growth has already spread from the closet into the hallway drywall or the ceiling below, the job moves from cleaning to contained removal. Read removal versus remediation so the difference between the two quotes is clear, and see attic mold remediation when the staining is around duct work overhead.
Related pages: a mold inspection if you want readings before anything is touched, clearance testing once the work is finished, and mold remediation in Chandler or any other city on the service areas page.
The number of systems, whether the equipment is in an attic or a closet, how much of the duct run is affected and whether any material has to be replaced rather than cleaned. Phoenix Mold Experts looks at the equipment before quoting, and the price is confirmed in writing.
Only if the water that caused it is gone. A cleared condensate line, a pan that drains and a system that is not leaving surfaces wet are what make the result last. Cleaning alone on a system that keeps overflowing buys a few months at best.
No. Equipment repairs belong to an air conditioning technician, and we will tell you exactly what needs looking at so you can arrange it. Our part is the cleaning, the affected building materials and the written record of what was found.
You can safely vacuum a register grille and change the filter. Do not scrub inside the duct or spray anything into the system, because that pushes spores into every room the blower serves. If water is pooling in the closet, switch the system off at the thermostat and call.
Tell us when the smell appears, where the equipment sits and whether you have seen water at the closet or the ceiling.